Privacy Policy

Privacy Policy

This Privacy Policy describes the way in which (otherwise referred to herein as "We", "Us", or "Website") will deal with the information and data you provide on the website. We will process any personal information provided to us (whether via the Website, the sign up form or any other means) or otherwise held by us relating to you in the manner set out in this Privacy Policy. By submitting your information to us and using the Website you confirm your consent to the use of your personal information as set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, do not use the Website.

If you have any questions or concerns about our Privacy Policy, please click here to contact us.

1. Your information

The information and data about you which we may collect and use includes the following:

  • Information that you provide to us by filling in forms on the Website or any other information you submit to us via the Website or email.
  • Records of correspondence, whether via the Website, email, or other means.
  • Your responses to surveys or customer research that we carry out.
  • Details of the transactions you carry out with us, whether via the Website.
  • Details of your visits to the Website including, but not limited to, traffic data, location data, IP, and other communication data.
  • Building up personal profiles.
  • Carrying out customer research, surveys and analyses.
  • Setting up, operating and managing your account.
  • Complying with our legal and regulatory duties.
  • Providing you with information about offers, products and services, where you have consented.
  • User traffic to measure use of our websites and improve their content.

2. How we use your information

We use the information you provide us in the following ways:

  • To analyze user traffic to measure use of our website and improve the content made available to our users. Where we need to process your data for these reasons, the legal basis will be compliant with a legal obligation.
  • To comply with or abide by legal obligations or requirements. Where we need to process your data for these reasons, the legal basis will be compliance with a legal obligation.
  • It is our legitimate interest to keep you up to date with recent promotions and offerings that you may be interested in, where we rely on legitimate interests in this way, we will always offer an opt out, and unsubscribe option on any marketing information we send you.

3. Sharing your personal data

We will not sell or share your data with anyone at any point. However, some selected third parties that we work with it may be necessary for the purposes of delivering to you services that you request from us. For instance, Google Analytics will get IP and location data to give us an insight in to our user demographics to ensure we offer the best solution to each user. In such instances, we take reasonable, appropriate steps to ensure that the third party effectively processes the personal data in a manner consistent with this Privacy Policy and our internal policies relating to the protection of Personal Data.

4. Third party content, sites and contributions

Some of our websites may contain content and links to other websites or apps that are operated by third parties. We don't control these third party websites or apps (including whether or not they store cookies) and this Privacy Policy does not apply to them. Please consult the terms and conditions and Privacy Policy of the relevant third party website or app to find out how that site/app collects and uses your information and to establish whether and for what purpose they use cookies.

5. Looking after your data

We use a variety of technological and operational security measures to protect your information against any unauthorized access to, unlawful use of, and modification and destruction of any personal data we store.

We will retain your information for as long as is necessary to provide you with the services that you have requested from us, or for as long as the law otherwise permits.

6. Where we store your information

Your personal information is stored on our servers. Our servers are based in the United States, and are provided by Softlayer (An IBM company).

7. Your rights regarding your personal data

You have the right to:

  • Request a copy of the personal data that we keep about you, by making a request in writing to the Data Protection Officer. You can ask us to provide the data in a commonly used, machine readable format, and where we are able to; transmit this data to another organization.
  • Contact the Data Protection Officer if you are concerned that any of the information we hold on you is incorrect, to have that data corrected.
  • Contact the Data Protection Officer to ask us to stop processing your data, or withdraw consent where we are relying on consent as the legal basis for any processing of your data.
  • Contact the Data Protection Officer to request that we delete your personal data.

8. Changes to this Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted here, and any such changes will become effective upon the posting of a revised Privacy Policy. If any material or substantial changes are made to this Privacy Policy, we will use reasonable endeavors to inform you by email, notice on the Website or other agreed communications channels.

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